Having trouble getting our emails?

Sometimes auction notices and catalog updates land in Spam, Promotions, or Junk instead of your inbox. A few quick steps usually fix it:

1. Check Spam / Junk / Promotions for messages from Armstrong Western or addresses ending in `@armstrongwestern.com`.

2. Mark the message as “Not spam” (or “Not junk”) so your email provider learns to keep them.

3. Add us to your contacts or safe senders. Save `aj@armstrongwestern.com` (and any other Armstrong Western addresses we send from) in your address book.

4. Whitelist our domain. If your email has a filter or “allowed senders” list, add `@armstrongwestern.com`.

5. Still nothing? Reply to this note or call us at 208-591-0118 with the email address you signed up with. We’ll check whether you’re on the list and whether anything bounced.

- Gmail tip: open the email, click the three dots, and choose **Move to tab → Primary** so future messages don’t hide under Promotions.

- Outlook / Hotmail tip: drag the message to your Inbox and choose **Always move messages from this sender** (or add us under Junk → Safe senders).

We’re glad you’re watching the auctions - we want the notices to reach you.